With its professionals, 9 offices in 3 Countries (Italy, Brazil, USA), and a strategic scientific cooperation network, Almawave offers proprietary technology-based solutions to transform experiences, processes, business through natural language understanding.
The enhancement of customer business at the center of Almawave strategy. Distinguishing professional skills on enabling technologies and major frameworks - Architecture AI, Big Data, Data Science, Machine Learning, Open Data – and a deep knowledge of the main industries’ business processes operationalizes the potential artificial intelligence offers, making it tangible and measurable, also in the most complex environments. Moving from technology to solutions.
Solutions based on AI-driven technologies to interpret the voice of the customer. Insight and knowledge discovery to make you achieve a real competitive advantage.
From technology to processes for immediate, tangible, and measurable results. Almawave organizes its technological vision through dedicated R&D labs.
Language Technology
Speech Technology
Speech Solutions
Contact Management
Discover Iride®: the suite of integrated products – operating in over 30 languages, text & voice – to enhance information, transform processes, and create a better Customer Experience.
Data & information management and enhancement from different sources, through a unified vista to discover new relations and widen the knowledge of customers. Optimization and automation of enterprise processes.
Iride® Text Analytics
Iride® Voice
Iride® Voice RT
Iride® Verbal Order
Iride® KM
Iride® Aware
Interactions in natural language for an experience in line with user expectations, to improve their engagement with efficient customer care services, fast and safe purchase processes, tailored offers.
Iride® Wavebot
Iride® Channel Hub
Iride® Call
Iride® KM
Iride® Text Analytics
Iride® CM
Iride® Trainer