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Almawave do Brasil

Almawave do Brasil

Italian-style people centered technology for the Latin-American market

Set up in 2010, Almawave do Brasil provides large Brazilian enterprise with top-quality high-performing solutions for customer-interaction and knowledge-management processes, exporting the know-how built up in Europe to the South-American market.

With its technological laboratories and centers of excellence, the Company is poised to become the leading supplier of “people-centered” technologies on the Brazilian market for the creation of multi-channel interaction with customers in real time as well as the management, analysis, surveillance and optimization of corporate processes.

The Company structure entails:

A commercial area set aside for direct customers with dedicated areas for Solution Engineering, Project Management, Software Factory and Delivery, implementing solutions based on the Iride® Customer Centric Suite for the customers’ operational processes

a network of partners to whom it provides pre-sale and sales-support activities.

Other

Le soluzioni Almawave do Brasil consentono:

greater productivity and better customer interaction, thanks to a multi-channel “natural” language interface

a holistic customer approach put together on the basis of captured unstructured and structured data

lower customer-response time, meaning reduced handling time

reduction in strategy costs due to detailed real-time business intelligence

increase in sales and credit collection, thanks to superior multi-channel tools

substantial improvement in corporate know-how and process re-engineering.

Other

Almawave do Brasil Management

Valeria Sandei

Diretora Presidente

Almawave do Brasil Management

Evaristo Mascarenhas de Paula

Diretor Presidente Adjunto

Key clients

Sky

Net

Claro

Telefonica Vivo

Oi

VB Benefícios

Tracker

Banco Volkswagen

Sanofi

Latam Airlines

Light

Other

Visit the Almawave website

Head office
Rua Solferina Ricci Pace, 779
Vale do Jatobá
Belo Horizonte – MG
CEP: 30664 000
tel. 0055 (31) 35166100

Our companies

AlmavivA Tunisie

Our companies

Almawave USA