Cities for citizens
A unified platform supporting public administrations in delivering services to residents, monitoring and safeguarding urban areas
The platform
Based on established standards and models, CITIZY, the platform by Almaviva GIOTTO Digital Ecosystem, provides a wide range of online applications & services, leveraging the best domain and technological expertise available on field, and integrating Almaviva Group solutions with third-party solutions.
SaaS-native, flexible and scalable, CITIZY is able to adapt to both small municipalities and large metropolitan areas and, thanks to a multi-tenant architecture, manage services and processes in a unified manner, maintaining a common digital language, and simplifying the delivery of public services.
Solution areas
portals & online services (PNRR-ready)
Front-End compliant with AgID regulations, designed to simplify the creation of thematic portals for delivering services to residents
on-platform Back-Office
streamlined admin process through a powerful BPM system managing both internal & external admin status
land monitoring & DSS
real-time & historical data analysis, as well as correlation of data from local authorities and field, including calculation and analysis of standard KPIs (safety, environment, mobility, welfare, etc.)
control room
tools for operational & post-event management in specific events (floods, earthquakes, etc.)
All solutions ensure that the data processed within its specific context (practices, sensor data, documents, etc.) is fed into the platform's data hub in order to provide city or land check KPIs.
Governance, security, and sustainable territorial development
Approach
CITIZY platform is built on the concept of a single database, organized according to European and national standards, promoting interoperability through data structures which define data models for the management of objects, entities, and documents, making them accessible through different applications.
Integrated solutions
Shared templates, standard connectors, and cross-functional integration & monitoring tools create a modular ecosystem. For each new software solution, features and fuctionalities of the data model are extended or defined, ensuring integration between applications, compatibility with established solutions and investments.
sensors
urban planning
traffic
hydrogeology
infrastructures
restrictions
transportation
geology
technology networks
land registry
environment
agriculture
taxation
education
welfare
culture
Fusion of experience, innovation, and participation
CITIZY is the result of over ten years of experience by Almaviva Group in developing digital urban ecosystems throughout Italy: a journey that has allowed the creation of deep delivery expertise and a widespread presence across the territory, transforming the direct experience of cities into a concrete, shared, and continuously evolving technological asset.
The platform places data and people at the center, connecting citizens, administrations, and the territory within a single intelligent ecosystem: a project that looks to the future of Italian cities, where technology becomes a tool to improve quality of life and build communities that are more human, sustainable, and aware.
Not just technology, but also a driver of participation: thanks to the citizen engagement, participatory design, Artificial Intelligence, and augmented reality tools made available by CITIZY, citizens can report, suggest, and actively contribute to improving public services. The Administration thus becomes an open digital community, capable of listening, communicating, and building together with people.
