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Almaviva Experience

Almaviva Experience

Italian-style Digital Relationship Management for the Brazilian market

The power of digital innovation, the value of personal contact

A technological partner for efficient, effective and flexible management of customer care services for public and private organisations, Almaviva Experience is Brazil’s third largest operator and one of the Country’s leading companies specialising in business process outsourcing, digital customer relationship management, and credit collection.

The power of digital innovation, the value of personal contact: a unique strategy adopted by Almaviva Experience. The goal: excellence.

Natural language-based Chatbot and IVR

A "natural" experience which never leaves customers alone

Almaviva Experience Management

Marco Tripi

Diretor Presidente

Almaviva Experience Management

Francesco Renzetti

CEO

Almaviva Experience S.A.
Head office

Avenida Rebouças, 2728
Pinheiros
Edifício Waldyr Beira
CEP: 05401 300
São Paulo – SP
Brazil

Our companies

AlmaExperience Colombia

Our companies

Almaviva Tunisie