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Italian-style Digital Relationship Management for the Latin-American market

Increasingly efficient, flexible and effective management of customer care processes

Almacontact boasts a comprehensive outsourcing offer of digital relationship management services for guaranteed excellence in customer experience for private organisations and public entities.

Set up in 2014 and based in Bogota, the Company exports to Spanish-speaking South American Countries the made-in-Italy solutions by Almaviva Group, and Almaviva Experience (formerly known as Almaviva do Brasil), the company that has rapidly developed into one of the leading CRM operators in the Brazilian market and one of the sector’s most vital employment providers.

Real-time customer insight

A new vision for global customer experience management

Almacontact Management

Francesco Renzetti


Almacontact Management

Wilffin Valdés Guzmán


Almacontact S.A.S.
Head office

Carrera 15 No. 110-45
Piso 6

Our companies

Almaviva USA

Our companies

Almaviva Experience