Tavola disegno 1 copia

AlmavivA Tunisie

AlmavivA Tunisie

Italian-style Digital Customer Management for the Mediterranean Area

Innovative business process outsourcing services in the telecommunications, transport and services sectors in the Tunisian market and in French-speaking Mediterranean Countries

Since 2002, AlmavivA Tunisie has attained leadership status in its target market, winning the full-outsourcing contract for TunisAir Contact Center, the most important services tender ever launched in Tunisia.

In 2013, the company signed a joint-venture agreement with the CTKD Investment Fund - Tunisian-Kuwaiti Consortium of Development – one of the Country’s leading investment firms.

It is the current reference technological partner for all organisations requiring efficient, effective and flexible management of multi-channel customer care services. In Arabic, French, English, Spanish, German, Italian.

Real-time customer insight

A new frontier for multi-channel contact management and process efficiency

Key clients

Ambasciata d’Italia a Tunisi

SFR

Sparkle

TunisAir

Alitalia

Other

AlmavivA Tunisie Management

Andrea Antonelli

President

AlmavivA Tunisie Management

Ridha Ben Abdessalem

General Manager

AlmavivA Tunisie S.A.
Head office

6, Rue du Metal
Charguia - 2
Tunis
Tunisia

Our companies

AlmavivA Services

Our companies

Almawave do Brasil