Tavola disegno 1 copia

AlmavivA Tunisie

AlmavivA Tunisie

Italian-style Digital Customer Management for the Mediterranean basin

Innovative business process outsourcing services in the telecommunications, transport and services sectors in the Tunisian market and in French-speaking Mediterranean countries.

Since 2002, AlmavivA Tunisie has attained leadership status in its target market, winning the full-outsourcing contract for TunisAir call centers, the most important services tender ever launched in Tunisia.

In 2013, the company signed a joint-venture agreement with the CTKD Investment Fund - Tunisian-Kuwaiti Consortium of Development – one of the country’s leading investment firms.

It is the current reference technological partner for all organisations requiring efficient, effective and flexible management of multi-channel customer care services. In Arab, French, English, Spanish, German, Italian.

Real-time customer insight

A new frontier for multi-channel contact management and process efficiency

Key clients

Ambasciata d’Italia a Tunisi

SFR

Sparkle

TunisAir

Alitalia

Other

AlmavivA Tunisie Management

Gianfranco Previtera

President

AlmavivA Tunisie Management

Ridha Ben Abdessalem

General Manager

Head office
Rue Docteur Burnet,
Mutuelle Ville Tunis, 7
1002 - Tunis
Tunisie

Our companies

AlmavivA Services

Our companies

Almawave do Brasil