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AI & NLU for Customer Experience Information Management

AI & NLU for Customer Experience Information Management

The Scenario

Ontological Reasoning

Entity Recognition

Speech Recognition

Sentiment & Emotional

Customer Management

Social Monitoring

Reputation

Intent Detection

Mood & Emerging Topics

Smart Assistant

Other

Almaviva solutions

Classification & Text Mining

Ontologies & Algorithms

Dispatching & Triage

Analytics & Insight

Chatbots

Virtual Training

Social Intelligence

Real Time Detection

Conversation Transcription

Other

Contact the Digital Change team

Digital Change

AI & NLU for Customer Transformation Natural Experience

Digital Change

Enterprise Application Integration