A Group-wide commitment
A corporate governance system that integrates ethical principles into business strategy, ensuring transparency and trust
Almaviva Group places values such as integrity, fairness, loyalty, excellence, customer focus, and innovation at the center of its corporate culture and is firmly committed to complying with current laws and international standards.
Transparency, fair competition, and the empowerment of its employees are principles that guide Almaviva Group towards sustainable success. The Group Code of Ethics reflects these values, ensuring integrity and honesty in all corporate relationships and actively combating corruption through training and communication initiatives.
Our governance is built on a long-term vision that aims to respond effectively to emerging challenges while aligning technological development with sustainability goals.
Almaviva Group has established a strong "Sustainability Governance" system, designed to provide informed and strategic decision-making support to the Board of Directors. This model ensures that business decisions align with sustainability goals and uphold the organization's ethical values. Through this approach, Almaviva aims to fully integrate sustainability into its business practices, ensuring transparency, accountability, and an ongoing commitment to continuous improvement in all its operations.
2024-2026 sustainability strategic plan - governance section
| Material issue | Objective | 12/31/2024 target | 12/31/2025 target | 12/31/2026 target | Long-term target |
|---|---|---|---|---|---|
| Governance system | Ensuring fair representation on the Board of Directors, with respect to gender, age, independence, minorities and other categories | Increasing female representation on the Board to 33% by 2024 | Maintaining stable, equitable and inclusive representation on the Board of Directors | Maintaining stable, equitable and inclusive representation on the Board of Directors | Maintaining stable, equitable and inclusive representation on the Board of Directors |
| Governance system | Remunerating Top Management related to ESG objectives | Integrating ESG aspects into the remuneration policies of the Group Top Management | Increasing the weight of the ESG component in the variable remuneration of Top Management | Increasing the weight of the ESG component in the variable remuneration of Top Management | |
| Governance system | Maintaining high levels of ethics and compliance in conducting business | Reaching 95% of employees who have completed at least one training course on Ethics & Compliance in 2024 (Italian perimeter of the Digital Change Division) | Maintaining 95% of employees who have completed at least one training course on Ethics & Compliance in 2025 (Italian perimeter of the Digital Change Division) | Maintaining 95% of employees who have completed at least one training course on Ethics & Compliance in 2026 (Italian perimeter of the Digital Change Division) | |
| Governance system | Developing transparent and accountable sustainability governance | Conducting 1 training course on ESG issues for the Management and Board Committee | Conducting 1 training course on ESG issues for the Board | Conducting 1 training course on ESG issues for the Board | Delivering ESG courses to the entire Group population on an annual basis |
| Governance system | Developing transparent and accountable sustainability governance | Setting up the management system in line with ISO 37001 requirements | Achieving ISO 37001 certification for Almaviva S.p.A. within the year | Extending Policy, Procedures and Internal Audit regarding 37001 to all Group Companies | Covering the total of all Group legal entities |
| Governance system | Developing comprehensive and effective sustainability reporting | Implementing a computerized reporting tool | Carrying out the EU taxonomy admissibility analysis on a voluntary basis | Defining an Internal Control System on Non-Financial Reporting | |
| Governance system | Digital Relationship Management | Achieving 30% of customers covered by customer satisfaction processes | Achieving 50% of services covered by customer satisfaction processes | Achieving 60% of services covered by customer satisfaction processes |
