No matter the industry or sector – Financial Services, Public Administration, Transportation & Logistics, Homeland Security & Defence, Agriculture, TelCo & Media – AlmavivA solutions support the technological enhancement systems, operations processes and quality performance improvement of service levels.
In addition, the strategic role of technological partner AlmavivA Group plays in the relationship with public and private sectors in the Digital Transformation process, supports the improvement and push forward technological accessibility, transparency and interoperability.
Based in Brussels, the Company, undertakes production and sales activities on the local market towards European institutions and public and private sectors organizations, mainly focusing on the on: TelCo & Media, Energy & Utilities, and Financial Services industries.
Solid “made in Italy” expertise on diversified markets, a value proposition streamlined over AlmavivA Group three main business lines – Digital Change, Digital Customer Management, People-centered Technology – a presence on local markets. These are the drivers which enable AlmavivA de Belgique to be the strategic technological partner supporting the development of European institutions and public and private sector organizations.
AlmavivA works with the Public Administration offices day by day, to achieve the digital transformation of the Country, promoting new relationship opportunities between government and citizens, in cultural and operational terms, according to the principles of Open Government. The keywords are: accessibility, transparency, interoperability.
From metropolitan cities to small municipalities, the Italian digital project is centred on the value of local communities. AlmavivA meets the challenge of connecting the whole public digital system, placing citizens at the heart of the strategy: PA will be able to communicate with each other allowing an immediate and linear approach. With a click.
From exclusive expertise in the railway sector to the definition of a comprehensive package of solutions and services for integrated local public transport and intermodal logistics: enterprise mission-critical solutions for the mobility of people and goods, optimization of business processes and the innovative management of ...
Terrestrial, naval and aerial control and command systems. Secure communications and protection of critical infrastructures. Identification systems and support for investigations. AlmavivA works side-by-side with the armed forces and police forces in defending the country and in actively preventing any possible risk.
Open banking, digital payment, insurance management systems, data rights management, advanced data analytics, fraud prevention & detection, functional advisory, business operation consultancy, financial asset management. Regardless of the innovation need, a more user-friendly bank has happier customers
AlmavivA supports the development of operating and business processes of companies with innovative solutions based on best-of-breed market technologies and proprietary speech recognition & advanced analytics and smart energy management platforms.
Improving customer experience and the operating performances of the customer: a single front-end to access in real time all the necessary information for effective digital customer management on all contact channels.
AlmavivA stands beside Industry 4.0 companies and digital-first administration bodies seeking to grasp the opportunities offered by the current transformation process.
For over 20 years the market leader in Italy in the outsourcing of customer experience services, AlmavivA Contact enhances the customer journey on all contact channels, thanks to a “people-centered” technological platform based on the comprehension of natural language.
Voice of the Customer, Customer Engagement, Conversational Platform & Advanced Analytics: Almawave offers solutions for achieving greater quality in Customer Interaction and Knowledge Management processes.
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