Established in 2014, Almaviva de Belgique exports Almaviva Group experience, expertise and resources, taking up the challenge that every organisation must face to stay competitive in the Absolute Digital era, by innovating business and organization models, corporate culture and ICT patterns.
No matter the industry or sector – Financial Services, Public Administration, Transportation & Logistics, Homeland Security & Defence, Agriculture, TelCo & Media – Almaviva solutions support the technological enhancement systems, operations processes and quality performance improvement of service levels.
In addition, the strategic role of technological partner Almaviva Group plays in the relationship with public and private sectors in the Digital Transformation process, supports the improvement and push forward technological accessibility, transparency and interoperability.
Based in Brussels, the Company undertakes production and sales activities on the local market towards European institutions and public and private sectors organizations, mainly focusing on TelCo & Media, Energy & Utilities, and Financial Services industries.
|Contracting Authority||FWC Name||Years of validity||Contract description|
2015 - 2019
|Provision of IT Consultancy Services related to Project Management, Development, Quality Assurance and IT Expert Support (EUROPOL FwC)|
|2016 - 2020||Provision of Development, Implementation, Maintenance/Operations, advice and consultancy services in accounting/finance and financial IT systems (DIMOS IV)|
|2018 - 2022||External Service provision in Time & Means for development, consultancy and support in the field of Information System (DIGIT T&M)|
|DIGIT||DIGIT XM||2018 - 2022||External Service provision in Fixed Price and Quoted Time & Means for development, consultancy and support in the field of Information System (DIGIT XM)|
|ESMA||ESMA-EBA-ERA||2018 - 2022||IT Consultancy Services (ESMA-EBA-ERA)|
|2018 - 2022||IS development (ITGM)|
|NATO||NATO||2018 - 2022||Software/IT Support Services (NATO)|
|SRB||SRB||2019 - 2023||Consultancy Services related to the conception, development and implementation of Information System (IS) at the SRB premises|
|DIGIT||SITCO||2019 - 2023||Specialized IT Consultancy Services|
|DG TAXUD||TIMEA 3||2019 - 2024||Intra-muros and Proximity Quoted Time and Means consultancy services for European Union IT systems and applications in the customs, excise and taxation areas – TIMEA3|
|EEAS||ISDLS II||2020 - 2024||ISDLS2 - External service provision for Development, Maintenance and Consultancy in the field of Information Systems - ISDLS II|
Solid made in Italy expertise on diversified markets, a value proposition streamlined over Almaviva Group three main business lines – Digital Change, Digital Customer Management, People-centered Technology – a presence on local markets. These are the drivers which enable Almaviva de Belgique to be the strategic technological partner supporting the development of European institutions and public and private sector organizations.
Supporting the Public Administration on a daily basis to promote and enhance the Country's ecological transition and a sustainable digital development.
Almaviva works with the Public Administration offices day by day, to achieve the digital transformation of the Country, promoting new relationship opportunities between government and citizens, in cultural and operational terms, according to the principles of Open Government. The keywords are: accessibility, transparency, interoperability.
From metropolitan cities to small municipalities, the Italian digital project is centred on the value of local communities. Almaviva meets the challenge of connecting the whole public digital system, placing citizens at the heart of the strategy: PA will be able to communicate with each other allowing an immediate and linear approach. With a click.
From exclusive expertise in the railway sector to the definition of a comprehensive package of solutions and services for integrated local public transport and intermodal logistics: enterprise mission-critical solutions for the mobility of people and goods, optimization of business processes and the innovative management of ...
Traceability of the production chain, environmental protection, knowledge of the territory and of all the operators. Innovating the agricultural sector entails guaranteeing safe products of a high quality standard. To defend all subjects involved – producers and consumers.
From Telemedicine to Connected Health, the concept of digital healthcare is constantly evolving, according to a holistic vision based on the centrality of the person.
Terrestrial, naval and aerial control and command systems. Secure communications and protection of critical infrastructures. Identification systems and support for investigations. Almaviva works side-by-side with the armed forces and police forces in defending the Country and in actively preventing any possible risk.
Open banking, digital payment, insurance management systems, data rights management, advanced data analytics, fraud prevention & detection, functional advisory, business operation consultancy, financial asset management. Regardless of the innovation need, a more user-friendly bank has happier customers
Almaviva supports the development of operating and business processes of companies with innovative solutions based on best-of-breed market technologies and proprietary speech recognition & advanced analytics and smart energy management platforms.
Improving customer experience and the operating performances of the customer: a single front-end to access in real time all the necessary information for effective digital customer management on all contact channels.
Almaviva is supporting the 4.0 businesses and "digital first" administrations that want to grasp the opportunities presented by the ongoing transformation.
For over 20 years the market leader in Italy in the outsourcing of customer experience services, Almaviva Contact enhances the customer journey on all contact channels, thanks to a “people-centered” technological platform based on the comprehension of natural language.
Artificial Intelligence, NLP, Speech Technologies, Omnichannel CX, Big Data Services, Data Science: Almawave integrates AI-driven technologies for tangible results tailored on customer needs, through natural language and voice of the customer understanding.
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Almaviva de Belgique S.A.
Rue du Commerce, 31
Copyright AlmavivA S.p.A. 2018
Head office and offices
Via di Casal Boccone, 188-190
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