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Natural-language query for the control room

Natural-language query for the control room

AI for smart control room management

Use case

Simplified research and data collection by control room operators

Opportunity

Acceleraingte mobility innovation by improving operator skills, service and resource efficiency, and user experience.

Challenge

Allowing control room operators to search for and retrieve data by interacting directly with systems in natural language, thanks to:

  • a simple and intuitive tool, not just for technical experts
  • a trusted semantic engine to safely translate requests into code
  • voice requests and possible biometric recognition.

Solution

The solutions simplify the process of searching and gathering data for control room operators, allowing them to interact directly with systems in natural language.

Requests are automatically translated into SQL and sent to a Large Language Model that generates tables, charts, or heat maps. The responses provided are enriched with textual explanations for better explainability of the results.

Identification

of areas with the most complaints to support operations centers

Monitoring

of expenses and fund allocation

Tracking

detailed performance indicators for functional departments and local units

Other