Unique voice password

Use case

Recognition and verification of identity based on voice characteristics

Opportunity

Speed up the innovation process of financial institutions to offer efficient, secure, sustainable, and inclusive customer-oriented services.

Challenge

Reducing the chances of fraud or scams by recognizing and verifying identity based on voice characteristics, without any possibility of tampering, ensuring:

• less intrusive authentication
• ease of use
• immediate operation
• shorter identification time
• lower costs.

Solution

The solutions use AI-driven natural language recognition and machine learning technologies to understand the traits of the customer base, improve the customer experience, and prevent fraud by smartly verifying identity based on voice features, thus reducing the chances of scams thanks to the power of voice biometrics.