Automatic claims settlement

Use case

Managing the entire claims handling process

Opportunity

Speed up the innovative process of financial institutions to offer efficient, safe, sustainable, and inclusive customer-oriented services.

Challenge

Classifying claims based on their complexity level, quantify the damage, calculate fraud or eligibility scores, and anticipate the type of resolution, promoting:

• increased productivity and cost reduction
• improved customer experience
• more effective fraud detection.

Solution

End-to-end solutions cover the whole claims process, from opening to settlement: the integration of AI technologies and Machine Learning algorithms allows you to classify claims based on complexity, assess the damage, calculate fraud or eligibility scores, and anticipate the type of resolution.