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Visa management
Visa management
USE CASE
Enhanced management of entry visa issue services to Italy
BACKGROUND
The customer, a governamental body in charge of international diplomatic relations, needs to get an applicative solution for the management of entry visa issuance, in compliance to the ruling regulations, with specific attention to data security, its geolocation and privacy.
Its organization structure includes several units or depts. addressing specific geographic areas, and manages bilateral relations, multilateral affairs, economic diplomacy, and international rights.
PROJECT
Tthe project consists in the implementation of a solution enabling the management of the visa issuance process to entry the Country.
Requirements to comply to and goals to achieve in the definition and implementation of the solution have been:
booking an appointment
at available centers through the Visa Request Portal
deliver the different types
of visa according the the Italian legislation
making reports to monitor
application effectiveness and operation
providing multi-channel features
to enable access to services anywhere anytime
identification of cybersecurity requirements & dat privacy rules
to be compliant to GDPR regulations
providing with a Cloud platform
fully compliant, designed for application hosting purposes
excuting automated checks
of compliance on involved accounts
encryption of all data
both in transit and stored in the Cloud environment
SOLUTION
The provided architecture, implemented by using AWS services, is a container-based multi-tier model. The architecture layers include the presentation layer, the logics layer, and the data layer.
The presentation layer is the component through which users directly interact.
The logics layer contains the code necessary to translate user actions made at the presentation layer into functionalities determining the application behaviour.
The data layer is made of storage supports (database, object store, cache, file system, etc.) in charge of the storage of data related to the application.
The use of AWS services has enabled the implementation of a SaaS-based solution, ensuring availability, performance, and security levels compliant to the industy best practices.
Monitoring and compliance pre-checks are executed by using services such as: Amazon Macie, Amazon GuardDuty, AWS Firewall Manager, AWS Security Hub, and Amazon Inspector.
Almaviva Group has designed the Cloud AWS solution according to the Well-Architected Framework, ensuring a safe, reliable, and efficient solution in terms of performances.
The solution, designed and implemented in accordance with the principle of Digital Sovereignty, can mitigate risks and negative impacts related to data security, such as: the potential violation of privacy and citizen's fundamental rights, the failure to national law application on data protection, as well as a delay in the adoption and development of new technologies.
Almaviva Group Managed Services guarantee service control with specific attention to cost management and optimization.
BENEFITS
The solution introduces significant benefits in the management of potential load peaks, via means of scalability and availability mechanisms natively provided by AWS technology.
Moreover, sensitive data is managed through AWS services, which can ensure encryption, safe transport, and location within specific geographic areas, in compliance to the ruling regulation.
At the same time, the possibility of adjusting the use of AWS resources, by exploiting scalability features of used services, to the real workload, ensures a better financial management of the overall infrastructure.
The compliance to the constraints provided by Digital Sovereignty has enabled the implementation of an advanced digital product that can increase user satisfaction, automate update processes, and release new features, improving the overall operational efficiency.
To learn more, visit the visa portal website (in Italian).
