08-10-2020

For the seventh year in a row, AlmavivA do Brasil has won the CONAREC Award in the Digital Services and Inbound Sales – Large Operations category.
During the virtual evening that closed out the event, CEO Francesco Renzetti received recognition as leader of the year in the Customer Process Outsourcing area.

One of the major events on a global level in Digital Customer Management and coordinated by the Centro de Inteligência Padrão, each year, the Award refines the evaluation criteria on the part of customers and partners: innovation, quality, multi-channeling and personnel management.

A technological partner for efficient, effective and flexible Customer Care services management for public and private organizations, AlmavivA do Brasil is the third largest operator in Brazil and one of the major companies in the country dedicated to Customer Relationship Management and Business Process Outsourcing.

“It is a great honor to receive this recognition - said CEO Renzetti-. Even with the challenge of a global pandemic before us, during which we intensified attention on the health of our personnel, we were able to guarantee our levels of service, managing to strengthen the business. We will continue to seek out opportunities which accelerate corporate growth, consolidating our leadership position in our customers’ digital transformation process and in improving the customer experience.”