AI supporting control room operators

Use case

Control room operators interacting in natural language with operational systems

Opportunity

Speeding up the digitalization process in the sector with a data-driven approach, to create a sustainable, interconnected, and inclusive ecosystem capable of monitoring networks and plants, while reducing waste and inefficiencies.

Challenge

Enabling control room operators to interact with operational systems in natural language through voice commands, leveraging:

• -an intuitive front-end that operators can easily use in multiple languages
• guaranteed safety thanks to hands-free operation
• generative AI supporting operations.

Solution

The solutions, trained on specific domains, allow control room operators to interact with operating systems in natural language through voice commands, by interpreting, classifying, and searching provided documents.

Also, thanks to GenAI, sheets and document drafts to track activities performed are automatically filled in or generated.