13-04-2023

Creating value, growing, becoming more competitive: the most important salesforce event of the year is back. Industry leaders, innovators, clients, and salesforce partners will meet on May 4th at MiCO in Milan to share their strategic digital transformation experiences.

Join this community of trailblazers and discover, with Almaviva, the path of digital growth that’s best suited to your business. Visit us in our exhibition space, where Almaviva experts will be on hand to share insights, and attend the 12:30pm conference in Trailblazer Theater 2 entitled “Digital URP: the Evolution of the Resident-Public Administration Relationship”.

Andrea Piccolo, Head of Salesforce Digital Service, will explain how to simplify interactions between residents and public administration through a digital and omnichannel approach, optimizing the work of contact centers and operators throughout the territory.

Almaviva supports administrations that prioritize residents, offering digital services aimed at inclusion, transparency, and efficiency. Leveraging the potential offered by the Salesforce platform, Almaviva is able to activate innovation pathways in order to equip administration staff with an unprecedented comprehensive view of the citizenry and with guided pathways for addressing each request, so that citizens can interact with administrations more directly and effectively, receiving relevant communication, at the right time, and via their preferred contact channel.

Sign up on the Salesforce World Tour website.