16-07-2024

Following the incorporation of CRC Central de Recuperação de Créditos into the Almaviva Group, the company, which has been representing Made-in-Italy Digital Relationship Management for the Brazilian market since 2006, underwent a name change. An epochal change of brand for Almaviva do Brasil, that reflects the integration of diverse best practices and a new ecosystem of digital solutions and that renews the customary commitment to excellence.

As a technological partner for efficient, effective, and flexible management of customer care services for public and private organizations, the subsidiary is the third largest operator in Brazil and one of the country’s leading companies specializing in Customer Relationship Management and Business Process Outsourcing. A structured technological entity, with extensive experience, capable of transforming the market through a comprehensive range of services, credit recovery, and advanced solutions that are at the forefront of digital innovation.