30-05-2019
The power of digital innovation, the value of personal contact
AlmavivA do Brasil has won the “Prêmio Consumidor Moderno de Excelência em Serviços ao Cliente” prize as the “Melhor Contact Center do Ano – Grandes Operações.”
“We are proud to receive this prize” —declared the CEO of AlmavivA do Brasil, Francesco Renzetti— “which strengthens our commitment to serve our clients in a lean, efficient and attentive way. This tribute reveals that we are on the right track in diversifying our services, so as to offer our clients a premium customer experience based on strong organizational skills from an economic, technological and market perspective.”
Promoted by the Grupo Padrao and now in its twentieth edition, the prize aims to identify and diffuse the best practices for CX services for Brazilian customers. The prize is regarded as the Brazilian Academy Award in the contact center world and constitutes a major achievement for our company, which is currently Brazil’s third largest operator and among the most interesting realities engaged in customer relationship management and business process outsourcing in Latin America.
The power of digital innovation, the value of personal contact: a unique strategy by AlmavivA do Brasil, which invests considerable sums in training and technological innovation, starting from “Made in Italy” experiences in the digital customer management field.
Find out more by reading the Press Release and visiting the website
