Technologies for inclusive and multichannel communication in the public sector

Use case

Transcription of verbal interventions and audio-video files on any topic

Opportunity

Ensuring inclusive and multichannel communication from the Public Administration for users and operators.

Challenge

Using AI-driven technologies to guarantee maximum accessibility to assembly sessions, events, and institutional communication channels of public entities, overcoming language and sensory barriers by leveraging:

• speech-to-text, machine translation, and text-to-speech, even in integrated tools
• audio, video, and text synchronization to make multimedia searches easier
• ‘human in the loop’ approach for quick final reviews by specialized operators.

Solution

Platforms and solutions to transcribe verbal interventions and audio-video files on any topic, translate content into dozens of different languages, and index subjects for quick and effective searches.