Home / Comunicati Stampa / Almawave acquires a majority st...
Almawave acquires a majority stake in PerVoice, a leader in Automatic Speech Recognition (ASR) technology
Almawave acquires a majority stake in PerVoice, a leader in Automatic Speech Recognition (ASR) technology
20-06-2013
Almawave acquires a majority stake in PerVoice, a leader in Automatic Speech Recognition (ASR) technology
20/06/2013
The PerVoice technology, developed on the basis of research programs conducted for over 20 years by the Bruno Kessler Foundation of Trento, in the field of Language Processing, and acknowledged as among the best technologies worldwide, will now become a part of Almawave's Iride Customer Centric Suite, creating the first wholly integrated platform for the real-time multi-channel analysis of customer contacts, and Iride Shared Knowledge Suite, a platform focusing on the corporate knowledge management, antifraud processes and the advanced management of linked open data.
By acquiring PerVoice, Almawave will complete its portfolio of technologies and solutions integrating voice, social media channels, semantics, advanced statistical algorithms, real-time conceptual business intelligence solutions and new-generation business process management models.
As a result of this acquisition, Almawave has become the first Italian company to offer a unique platform, currently the most complete of its kind, for the solutions it offers and the complementary nature of the instruments it employs, capable of satisfying the all-round synthesis and routing needs of its clients, creating a customer experience of excellence.
Based on its Iride platforms, Almawave, a company headed by Valeria Sandei - which operates in Italy and internationally, and is particularly active on the Brazilian market - can offer solutions capable of analyzing and understanding huge amounts of data, in real time, whether organized and structured or destructured, thus ensuring the full integration of the concept of "big data" in business processes.
Almawave is AlmavivA Group's innovation company, offering ideas and solutions of excellence based on natural and user-friendly technology, and combining business vision and technological competence, to constantly enhance the customer experience and valorize enterprise knowledge.
AlmavivA Group is Italy's number one Information & Communication Technology provider, with a longstanding experience and in-depth knowledge of the market sectors for which it develops cutting-edge solutions. The Group's offering includes IT Solutions, Outsourcing of CRM services and Consulting and Business Intelligence activities. With a turnover of 700 M € in 2012 and 27,000 human resources, Almaviva Group is a global concern, with operations in Brazil, Tunisia and China.
