13-10-2020

The CMMC Club organizes the Relationship-Experience with the Customer-Citizen Week 2020. The event, now in its fourteenth edition, will focus on the implications of the current changes, the need for considering the customer as an individual within an ecosystem of values and motivations, the brand value based increasingly on responsibility, transparency, sobriety.

The speakers will include the CEO, Mirko Giannetti, who in the debate scheduled for today at 12 pm will illustrate the AlmavivA Contact strategy, based on the value of human contact and the power of technological innovation.

AlmavivA Contact has been a market leader in Italy for over 30 years. Through its expertise, entirely “made in Italy”, the company has developed a network that values cultures, intelligence and diversified skills to offer, at a global level, innovative Digital Customer Management solutions capable of transforming and enhancing the interactions between the customer and the service provider. Among the distinctive elements of the AlmavivA Network offer proposition is the Almawave people-centered platform which uses artificial intelligence to innovate the way the customer relationship is managed across all contact channels.

• Find out more on Digital Customer Management.
• To register with the event, visit Eventbrite.