Use Case

Interoperability application infrastructure

BACKGROUND

The concept of interoperability has to do with the ability to exchange information between different computer systems and platforms. In the European context of the digital transition, this is a pivotal element of digitization in public administration.

In this sense, public health providers are also required to comply with interoperability criteria to ensure accessible services for all citizens.

A new system

Almaviva solution consists of interoperable application infrastructure that enables access to online services using SPID authentication. It is a single point of access, leveraging SPID and PagoPA to offer services to all citizens.

The portal integrates healthcare services to citizens, and can trigger algorithms capable of suggesting events and functionalities, by analyzing data.

BENEFITS

The interoperability infrastructure leads to savings in annual spending on the day-to-day management of IT, dematerialized processes, and application collaboration with other public agencies and digital citizen services. The system also creates new scenarios, such asenabling the development of new applications for PA users and third-party use, in line with all criteria relating to the privacy of citizens’ data.