06-11-2007
The leading players on the national and international markets will be meeting in Milan, on 12 and 13 November, at the event promoted by Marcus Evans, one of the top global business and strategic information communication companies worldwide.
11/06/2007
AlmavivA Contact sponsor of the 2007 Contact Center Forum
The leading players on the national and international markets will be meeting in Milan, on 12 and 13 November, at the event promoted by Marcus Evans, one of the top global business and strategic information communication companies worldwide.
The participants will analyze the large-scale regulation changes that have radically transformed employment arrangements on the Contact Center market, the profound strategic changes in the sector, the tools, the innovation measures required to keep up competition in the market and to transform the market changes into an asset.
The program includes a speech by Andrea Lorenzoni, Manager, Claims Settlement Management Unit, Allianz Group.
