AlmavivA do Brasil is a Customer Relationship Management and Information Technology services provider established in 2006 and which has grown considerably over the years: in less than three years, in fact, it has made it into the top ten CRM service providers on the Brazilian market, becoming one of the biggest employers in the industry with more than 31,000 human resources, thanks to the valorization of different cultures, know-how and expertise mixing in the Company.
AlmavivA do Brasil is based in San Paolo and since March 2008 we have extended our presence in the country, opening branches in San Paolo and Belo Horizonte. An operations center was opened, in August 2011, in the city of Juiz de Fora and a new center in Aracaju in March 2013.
AlmavivA do Brasil provides outsourced CRM services using innovative technologies capable of ensuring excellence in CRM 3.0. We deliver solutions to the public and private sectors, as partners for the efficient, flexible and effective management of Customer Care processes, with regard to both the design and operating phases.
Our Mission at AlmavivA do Brasil is to create excellence, consistently with the law and with the principles of social accountability: with respect to services for our Clients, results for the Shareholders and training for our collaborators.