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A Midday Press Conference in the Rome Town Hall on the ChiamaRoma 060606 Infoline

A Midday Press Conference in the Rome Town Hall on the ChiamaRoma 060606 Infoline

07-11-2008

Today, AlmavivA Contact and Telecom Italia met with the Press to present the new management of the ChiamaRoma 060606 Infoline, in the Sala dell’Arazzo in the Campidoglio, the Town Hall of the City of Rome.

11/07/2008
A Midday Press Conference in the Rome Town Hall on the ChiamaRoma 060606 Infoline

Today, AlmavivA Contact and Telecom Italia met with the Press to present the new management of the ChiamaRoma 060606 Infoline, in the Sala dell’Arazzo in the Campidoglio, the Town Hall of the City of Rome.

The Infoline Contact Center, in fact, is now operated, since 7 October 2008, by a joint venture of Almaviva Contact and Telecom Italia, following a European tender process.

 

The City’s Contact Center is increasingly becoming a direct link between the public and the local government.

The Infoline service has been overhauled and significantly expanded, which means shorter waiting times, more multichannel opportunities and the trackability of each call; innovations that translate into the possibility to constantly monitor the quality of the service.

 

For further details, read the press kit and reviews.