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AlmavivA Contact: turnover down by 100 million in 4 years; the industry needs reshaping

AlmavivA Contact: turnover down by 100 million in 4 years; the industry needs reshaping

19-10-2016

AlmavivA Contact: turnover down by 100 million in 4 years; the industry needs reshaping

Rome, 19 October 2016 – At today’s meeting sponsored by the Senate Labor Committee, the CEO of AlmavivA Contact, Andrea Antonelli, summed up the company’s performance in the following terms.

In September 2016, AlmavivA Contact recorded a 50% drop in its turnover over the last five years, equal to 100 million euros – while maintaining its approx. 9 thousand strong workforce substantially unchanged – against a backdrop of a progressively deteriorating market plagued by an industry crisis that has forced at least fifteen companies to close down over the last one and a half years.

It is only thanks to the global solidity of AlmavivA Group that the Company, which operates in the Italian CRM sector, has managed to keep its head above water, with the ongoing support of the other Group companies (which are all profitable, in Italy and abroad) and the shareholders (which have financed a capital increase of over 47 m euros). However, today, the constant increase in losses, the extent of the losses and the directors’ duties no longer allow this possibility.

Faced with an industry in deep crisis, a market characterized by a general weakness, as a result of unobserved laws on relocation and public and private procurement contracts often awarded at prices below the minimum labor costs set out in the national collective agreements, we need to act fast.

The time has come to decide whether we want to continue wasting time with hopeless policies, which simply maintain the status quo and hand out assistance in the form of social shock absorbers, which the trade unions view as a sort of illusory universal fix, or implement industrial policies capable of finally tackling a totally unbalanced market, even though this may have painful consequences in terms of job losses. We definitely need to radically reshape an industry in deep crisis.

The only alternative is to introduce new models and processes capable of implementing stable solutions for the future, calling on all the stakeholders – businesses, trade unions and government – to accept their responsibilities.