Outstanding quality which embraces people, processes and technology. The AlmavivA Group has always pursued its activities whilst implementing the most exacting standards in the sector as demonstrated by the prestigious international certification achieved.
Customer-contact centers - requirements for service provision
ISO/IEC 27001 (2013 edition)
Information Security Management System in compliance with ISO/IEC 27017 and ISO/IEC 27018 guidelines
IT-service management systems
Business-continuity management systems
Environmental management systems
Energy management systems
SA - Social Accountability 8000
Social-accountability management system
Railway organizations management system
For instance, AlmavivA was one of the first Italian ICT companies to regulate its business activities by applying an Integrated Quality Management System based on BS PAS 99:2012 guidelines.
This is an internationally recognized best practice and it outlines the general tenets guiding a company in the performance of its business activities (“Integrated Policy”), as well as identifying the resources required to achieve the set goals.