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The Octo Telematics project: the social clauses ignored in Palermo. The intervention of the Ministry of Economic Development necessary

The Octo Telematics project: the social clauses ignored in Palermo. The intervention of the Ministry of Economic Development necessary

07-08-2018

The Octo Telematics project: the social clauses ignored in Palermo. The intervention of the Ministry of Economic Development necessary

Rome - The provision concerning social clauses in the call centre sector was entirely ignored in the tender change decided by Octo Telematics in favour of Nethex S.p.A., with regard to the Palermo project, entrusted to AlmavivA Contact until 30 June 2018. This was what emerged from the meeting held on 3 August between companies and trade union organisations at the headquarters of the (Italian) Ministry of Economic Development.

As confirmed by the Ministry of Economic Development and underlined by the trade union representatives, the social clauses are designed to “safeguard the prerogatives of workers employed at the company providing the service prior to the call for tender”, and based on the “localisation of the service and on the transition of workers employed by the former supplier”.

These legal provisions were circumvented in the case of Octo Telematics, for which the Ministry of Economic Development noted that the “employment factor is not adequately safeguarded, generating redundancy at the supplier that provided the service before the new allocation”.

The social clauses in the call centre sector, envisaged in Law no. 11 of 2016, entitle the workers – in tender changes – to continue their employment relationship with the incoming supplier and oblige the public or private principal to notify the trade union organisations.

Also in the light of the logical institutional assessments made on the issue, AlmavivA Contact confirms its request to the Ministry of Economic Development, Labour and Social Policies to urgently restore an essential principle of legality, through an intervention aimed at guaranteeing the application of the provision and the full acknowledgement of the workers’ rights.

Such an intervention by the competent ministry is necessary to ensure the sector’s correct operation as well as the observance of an unequivocal law of the State safeguarding not individual companies but workers and the territory, the circumvention of which would determine serious consequences on the principle of equal conditions and on the employment levels.