Italian-style Digital Customer Management for the European market

Business process outsourcing services offered in near-shore mode and with a time-to-market unrivalled in the sector

With a focus on the needs emerging in the context of the European Union, Almaviva Services offers an extensive and innovative range of high value-added services in the digital customer management sector.

The company was founded in 2016 as a branch of Almaviva Contact, Italy’s leader in the outsourcing of DCM services for private companies and public entities, with the aim of ensuring the development of a successful customer experience in the telco & media, energy & utilities, government, financial services, transport & logistics industries.