Italian-style Digital Customer Management for the European market

A branch of AlmavivA Contact, it offers business-process outsourcing services as an off-the-shelf option with an unparalleled time-to-market record in the sector.

First set-up in 2016, AlmavivA Services offers a broad and innovative gamut of value-added services for the customer-relationship-management sector, fulfilling sector requirements within the European Union. The Company is a branch of AlmavivA Contact, a frontrunner on the Italian market for over 20 years, dealing in outsourced CRM services for private enterprise and the public sector.

Its goal is to develop a successful customer-experience strategy for its customers on the European markets for the TelCo & Media, Energy & Utility, Government, Financial Services and Transportation & Logistics sectors.

Its vast experience within its field, its command of innovative technologies and its capacity for multi-disciplinary and multi-language delivery in real time are the extraordinary hallmarks of its offering.

Due to the immense international experience of its parent company and the Group’s people-centered technology, AlmavivA Services can offer outsourced business-process services as an off-the-shelf option and boasts an exceptional time-to-market record in the field, from process analysis to technological and operational re-engineering.