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AlmavivA Contact

AlmavivA Contact

Excellence in Digital Customer Management

Innovative companies are able to understand the customer’s voice in real time, on all contact channels.

AlmavivA Contact has been operating in Italy since 1983, offering business process outsourcing and customer experience services to private companies and public entities.

AlmavivA Contact offers a unique service model, based on the quality of its human resources, technological innovation and solid process expertise. In this way, it can understand and respond effectively to all needs, by offering innovative digital customer management solutions for the end-to-end management of the customer, with continuously improving service performances thanks to advanced analytics instruments.

Quality, digital training, real-time detection and performance analytics are the keywords of a service that transforms every contact into a valuable experience.

Real-time customer insight.

A new frontier for multi-channel contact management and process efficiency

Key clients

Alitalia Loyalty

Alitalia SAI

AMAP

American Express Carte France

American Express Services Europe

AMG Gas

Enel

FCA Fleet&Tenders

Fondazione Enasarco

ISFOL

ISTAT

Italian Diplomatic Academy

Siemens

Siemens Healthineers

Sky

Fastweb

TIM

TIM - Wireline

Gestore dei Servizi Energetici - GSE

Vodafone

Wind Tre

Other

AlmavivA Contact Management

Andrea Antonelli

President

AlmavivA Contact Management

Mirko Giannetti

CEO

AlmavivA Contact s.p.a.
Sole member
Via di Casal Boccone 188/190 - 00137 Rome Italy
Share capital € 3,000,000.00 fully paid up.
Companies’ Register of Rome
Tax code/ Vat n° 04914190824
Economic and Administrative Index RM - 973384
Company subject to the management and direction of AlmavivA S.p.A.

Contact the Digital Customer Management team

Our companies

AlmavivA

Our companies

AlmavivA Digitaltec